Answers to Frequently Asked Questions

Rent a Hydrogen Vehicle
How is the rental billed?arrow-button
How much does the rental cost per kilometer?arrow-button
What services are included in the rental?arrow-button
Are the vehicles subject to tolls?arrow-button
Is there a minimum rental period and annual minimum mileage?arrow-button
What happens if I drive more or fewer kilometers than stated in the contract?arrow-button
Service and Maintenance
How is the service for the vehicles ensured?arrow-button
How often is a 'regular service' required for the vehicles?arrow-button
What happens in the event of a vehicle breakdown?arrow-button
Does the driving personnel of hydrogen vehicles need additional training or statutory certifications?arrow-button
Refueling Hydrogen
How do I get access to hydrogen?arrow-button
How long does the refueling process take?arrow-button
How does the refueling process work?arrow-button
Where can I refuel the vehicles?arrow-button
What can I do if there is no hydrogen station available in my region?arrow-button
Who operates the hydrogen stations?arrow-button
Can I refuel green hydrogen at hylane partner stations?arrow-button
Will I receive proof of my CO2 savings?arrow-button