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Answers to Frequently Asked Questions
Rent a Hydrogen Vehicle
How is the rental billed?
How much does the rental cost per kilometer?
What services are included in the rental?
Are the vehicles subject to tolls?
Is there a minimum rental period and annual minimum mileage?
What happens if I drive more or fewer kilometers than stated in the contract?
Service and Maintenance
How is the service for the vehicles ensured?
How often is a 'regular service' required for the vehicles?
What happens in the event of a vehicle breakdown?
Does the driving personnel of hydrogen vehicles need additional training or statutory certifications?
Refueling Hydrogen
How do I get access to hydrogen?
How long does the refueling process take?
How does the refueling process work?
Where can I refuel the vehicles?
What can I do if there is no hydrogen station available in my region?
Who operates the hydrogen stations?
Can I refuel green hydrogen at hylane partner stations?
Will I receive proof of my CO
2
savings?